Your Knockout Knowledge Base

Transform your company’s resources into a treasure of information, making it easy for customers – and your own staff – to access your organization’s knowledge.

With easy access to answers, articles, and step-by-step guides, your customers can find what they need quickly, reducing support inquiries and giving your team more time to tackle complex issues.

The result? Happier customers all around.

Work with us

Take the right steps to fix your entire knowledge base with the resources you already have.

Select your support level: minimal guidance for autonomous teams, or enhanced assistance for projects needing more attention.

We have a fully remote team – our services are accessible everywhere.

No more hiring

There’s no need to hire a dedicated technical writer. When you work with us, you’ll always have an experienced professional ready to assist whenever you need it.

Work with us

We specialize in…

With a focus on exceptional content creation, our team specializes in three key areas:

What about videos & e-learning?

Depending on your individual needs, our service can include video tutorials or e-learning solutions. We are skilled at both.

Work with us
 

Who we work with

Are you struggling with large amounts of technical documentation at your organization?

Or maybe you’re just beginning with documentation, knowing it’s essential but finding yourself short on time and energy to get it done?

Are you unable to hire a technical writer right now, perhaps due to a hiring freeze or a limited budget?

We can help you.

I want to know more

3 WAYS TO WORK WITH US

Choose your journey with us! Tailor your experience by choosing the package that aligns with your desired level of help.

Intensive

VIP Day

Ever wondered what it’s like to have an expert entirely at your service, tackling your most pressing documentation tasks with precision and speed? A VIP Day is a unique offering where our focus is 100% dedicated to you and your project. It’s a day-long commitment to accelerate your technical writing needs.

Whether it’s a project you’ve been postponing, or a strategy you want to implement, this is your chance to focus intensely and get things done.

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Kickstart

Content Audit +

Transform cluttered or outdated documentation into a clear, concise treasure trove of information. Following the content audit, you’ll know precisely what needs improvement and where to direct your efforts, making implementation effortless and effective.

Bi-weekly feedback ensures that your documentation is always evolving and improving, keeping your strategy sharp and relevant. You will also benefit from continuous, as-needed email support. 

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Deep Dive

Content Catalyst

Content Catalyst is the perfect choice for teams who want to:

  • Get serious about their documentation
  • Make rapid progress
  • Enhance their skillset
  • Take bigger ownership of their knowledge base

It’s designed for businesses that have a team and resources in place but lack in-house technical writing expertise. We provide expert-level advice and support to bridge the knowledge gap within your team, empowering you to make effective improvements.

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Where will you be in 3 months?

 

By working with us, you can go from:

“I feel confused and stuck. I don’t have the expertise to say what is needed to fix all this documentation. It’s overwhelming.”

To:

“I feel confident, inspired, and in control. I know what good documentation looks like, and how to get there. I’m confident in my abilities to provide my users with the right kind of content.”

 

Yes! I want this
 

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Not sure where to start?

Book a free 15-minute strategy call to address pain points, uncover new opportunities, and optimize your current documentation process.

Experience what it’s like to work with us – no strings attached! This conversation is your opportunity to explore how we can collaborate to meet your business goals.

Book a free strategy call