...

Build the Knowledge Base System Together

Hands-on implementation of a clear documentation system, with defined scope, clear timelines, and no long-term retainers.

We apply the Knowledge Base System directly to your documentation, so structure, naming, and article roles are decided and implemented properly.

Your team learns the system as we go. When we’re done, you’re not dependent on an external consultant to keep things working.

Book a free strategy call

We’ll review your current setup and recommend the right scope for your situation.

What Working Together Looks Like

This is a hands-on, time-boxed project where we apply the Knowledge Base System directly to your documentation.

We:

  • Apply the system to your real content (structure, naming, templates, placement)
  • Make the key decisions upfront, so you’re not debating article by article
  • Build in a way your team can maintain after we’re done
  • Work within a defined scope, so you always know how long the project will take

You can choose how hands-on you want this to be

Some teams want support while they implement. Others want us to handle execution end-to-end, especially when content volume is high.

Either way, the system stays the same. The difference is how much we do versus your team.

Teams that want to apply the system on their own can also use the DIY version. This page is for teams who want hands-on implementation support.

The Project Options

Teams use the same system at different depths, depending on where they are and how much structure they need right now.

Clarity Sprint (2–4 weeks)

Best when:

  • Content is messy, inconsistent, or just starting to grow

  • You need clarity fast

  • You want a solid foundation your team can build on

What we do:

  • Review your current content (or create the first foundation if you have none)

  • Remove duplicates, contradictions, and dead weight

  • Rebuild into a clear, usable structure designed for people and AI

Outcome: A clear, trustworthy foundation your team can build on, and AI tools can reliably pull from.

Not enough if you already have a large, complex knowledge base.

    Talk through a Clarity Sprint

    Clarity Build (8+ weeks)

    Best when:

    • You have a larger or more complex knowledge base

    • Content has grown organically, and structure no longer holds

    • You need a full re-architecture into a scalable, modular content system

    What we do:

    • Review your full content set

    • Identify gaps, overlaps, and structural conflicts

    • Rebuild content into modular, reusable blocks

    • Apply metadata, taxonomy, and governance so the system holds over time

    Outcome: A documentation system built to scale with your product and business.

      Discuss a Clarity Build

      Clarity Reset (1–2 days, repeatable)

      Keep the system sharp as you grow.

      Best when:

      • You’ve released a new version or major feature

      • Content needs recalibration, not a rebuild

      • You want ongoing quality without a retainer

      What we do:

      • Review recent changes and additions

      • Fix gaps, overlaps, and outdated content

      • Adjust structure, naming, or placement rules as needed

      Outcome: You stay enterprise-ready without slowing down or drifting back into chaos.

      Designed to work as a recurring maintenance window without an ongoing retainer.

        See if a Clarity Reset fits

        What You're Left With

        No matter which project option you choose, you’re not dependent on ongoing consulting.

        You’ll leave with:

        • A clear structure your team understands

        • Naming rules, article roles, and placement rules documented

        • Content your writers can maintain without guesswork

        • A system that holds as your documentation grows

        Want to Apply the System to Your Knowledge Base?

        We’ll review your current documentation, identify what’s needed, and define a clear project scope.

        Book a free strategy call