Step 1. Audit
Documentation Audit
Before restructuring or rewriting anything, you need a clear picture of what you already have. What’s working, what isn’t, what’s missing entirely, and where the biggest risks are. Without that picture, decisions get made on assumptions, and the wrong things get fixed while the real problems stay hidden.
The Documentation Audit gives you that picture. A detailed, independent review of your existing documentation, delivered as a written report and walked through together on a call.
What the audit covers
I go through your existing documentation systematically and map what’s there, what’s missing, and what’s creating the most friction.
Detailed review of existing documentation
A thorough, page-by-page review of your current knowledge base. What exists, how it’s structured, and how well it serves the people using it — and the AI tools pulling from it.
Overlapping and duplicate content
Identification of articles that cover the same ground, contradict each other, or create confusion about which one to trust.
Content gap mapping
A clear map of what’s missing. Features, workflows, or use cases that aren’t documented yet but should be.
Structural pattern analysis
An assessment of how your documentation is organized. Whether the structure is consistent, logical, and scalable, or whether it’s grown without a clear system behind it.
High-risk areas
The parts of your documentation most likely to cause problems for new hires, for customers, or for AI tools pulling from your knowledge base.
What you get
At the end of the audit you receive a written report covering:
- A summary of findings across all areas reviewed
- Identified structural risks and their likely impact
- Recommended directions for improvement
- A prioritized roadmap for what to fix first
The report is yours to keep and act on however you choose — with me, with another consultant, or with your own team.
Once the report is ready, we go through it together on a call. You leave the call knowing exactly what’s broken, why it matters, and where to start.
Who this is for
The Documentation Audit is for teams who already have documentation that isn’t keeping up: knowledge bases that have grown without a clear system, content that’s hard to trust, or structures that made sense at 20 articles but break at 100.
If you’re starting from scratch with no existing documentation, you don’t need an audit. Start with the Documentation Architecture instead.
Why audit before doing anything else
Restructuring or rewriting without a clear picture of what you have is one of the most common and costly mistakes in documentation work. It leads to fixing things that don’t need fixing, missing the things that do, and making structural decisions that create more problems down the line.
The audit makes sure that whatever happens next — whether you work with me or take the findings in a different direction — is based on a clear, accurate picture of your situation rather than guesswork.
Investment
€2,900 — early access rate
I’m currently offering a limited number of audits at this rate as I open up availability for new clients.
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Includes the full audit, written report, and walkthrough call.
Timeline: 2–3 weeks from the start of the engagement.
What I need from you: access to your current documentation and the platform it lives in.
Not sure if an audit is the right starting point? Book a free diagnostic call and I’ll tell you honestly whether this makes sense for your situation.
Planning ahead? Learn about the next phase: Documentation Architecture