A Starter Kit for Your First Knowledge Base Articles
This Starter Kit focuses on the first decisions teams usually get stuck on: what to write first and how to name things consistently, so you can publish your first articles without guessing.
A Clear Starting Point for Your First 15 Articles
When you’re building a knowledge base from scratch, the hardest part is knowing where to start. This kit gives you predictable naming patterns and a clear roadmap for your first 15 articles, so you can begin with confidence.
What's Inside
15 First Articles Roadmap
A starter roadmap of the core articles every product needs, with short descriptions that make it clear what each one should cover.
The 3 Most Common Mistakes + Quick Fixes
Short, practical guidance to help you avoid the early mistakes that break most knowledge bases.
Article Naming Cheat Sheet
Five simple, plug-and-play naming conventions that make writing feel easier.
Perfect For
- Solo founders and small teams who want to start without overthinking
- Early-stage teams who need direction, not complexity
- Teams without a dedicated documentation process
Start Your Knowledge Base Without Overthinking
The Starter Kit gives you a clear, simple starting point so you can begin with confidence, avoid the early mistakes, and build momentum without feeling stuck or overwhelmed.
This is the fastest way to get unstuck and publish your first articles without second-guessing.
FAQ
Will this work with an existing knowledge base?
Yes. You don’t need to rebuild everything. Most teams start by applying the system to new articles and gradually bring existing content into alignment over time.
What format is the system delivered in?
The system is delivered as downloadable PDFs and templates. You get immediate access, and the materials are yours to keep.
What tools does this work with?
The system is tool-agnostic. It works in Notion, Zendesk, Intercom, Confluence, and custom setups. The rules focus on structure, naming, and content purpose, not platform features.
Is this suitable for larger or growing teams?
This Starter Kit is designed to give early-stage clarity: what to write first and how to name things consistently. As knowledge bases grow and involve more contributors, teams typically move to the full Knowledge Base System, which defines structure, article types, placement rules, and long-term scalability.
How long does it take to apply?
You can start using the Starter Kit immediately. It’s designed to support your first articles, not a full rebuild. Most teams apply it as they write new content, without needing to reorganize existing material.
What does the Starter Kit NOT include?
The Starter Kit focuses on helping you start correctly. It does not include full category architecture, fixed article types, or long-term placement rules. Those are covered in the complete Knowledge Base System.
This Starter Kit covers the first structural decisions. Teams that need a complete, scalable system usually move on to the full Knowledge Base System.