Content mastery
begins here

Unsure where to start with your knowledge base? Our entry-level package provides straightforward expert guidance to identify key areas for improvement, simplifying your team’s documentation efforts.

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Content audit with ongoing support

Imagine a world where your knowledge base is no longer a source of stress but an efficient resource for both your customers and your staff. With Content Audit +, this vision could become your reality.

Transform cluttered or outdated documentation into a clear, concise treasure trove of information. Following the content audit, you’ll know precisely what needs improvement and where to direct your efforts, making implementation effortless and effective.

Bi-weekly feedback ensures that your documentation is always evolving and improving, keeping your strategy sharp and relevant. You will also benefit from continuous, as-needed email support. This service isn’t just about assistance; it’s a complete transformation of how you manage your technical documentation.

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Who is it for?

Content Audit + is designed for businesses that have a team and resources in place but lack in-house technical writing expertise. We provide expert-level advice and support to bridge the knowledge gap within your team, empowering you to make effective improvements.

It’s also suitable for businesses where someone serves as the company’s sole technical writer and is looking to benefit from strategic assistance, mentorship, and guidance to help them grow into their position.

This service is your gateway to refining your knowledge base. As our entry-level package, it offers light support, ideal for those who require minimal guidance.

Who it’s not for: If you’re looking for more comprehensive, hands-on assistance, check out our other options: Content Catalyst and VIP Day.

What you’ll get

Step 1

Comprehensive content analysis and audit

A thorough assessment of your current knowledge base, identifying areas for improvement and ensuring your content meets the highest standards.

Step 2

Simple yet effective content structure prototype

Get a clear view of your knowledge base’s potential new structure with our straightforward prototype.

Step 3

Detailed final report offering practical recommendations

Receive a roadmap to excellence with our comprehensive report, offering practical steps and tailored advice for elevating your technical documentation.

Step 4

Bi-weekly feedback on your work

You’ll receive valuable feedback on your work via email every two weeks to ensure your documentation efforts are on the right track.

Ready to transform your knowledge base?

What’s included?

Investment: €2,900 / MONTH

  • Kickoff meeting to set goals and expectations for our collaboration
  • Complete content analysis and audit of your current knowledge base
  • Prototype of your new, improved content structure
  • Detailed final report with actionable suggestions on what to improve and prioritize
  • Strategy meeting to walk you through our findings and proposed strategies
  • Bi-weekly feedback sessions via email for ongoing support and guidance on your improvements
  • Continuous, asynchronous email support for any queries or assistance needed outside scheduled sessions
  • Shared virtual space for easy communication and document sharing

Why should you work with us?

We are seasoned technical writers. With years of experience under our belts, we have honed our skills and mastered the craft so that you don’t have to.

Our aim? To ensure you’re always in the driver’s seat, making informed decisions.

We don’t want you dependent on us; we want you to have the knowledge and strategies to confidently steer your knowledge base’s future for years to come. We’re more than consultants; we’re your strategic partners, ensuring your long-term success with solutions that were built to endure.

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Content Audit + is the perfect choice for businesses that require light-weight guidance to complement their existing capabilities. If you already have a dedicated team in place and are prepared to implement changes to your knowledge base, this package offers precisely the support you need.

It provides expert-level advice and recommendations to refine your knowledge base while allowing your team to take the lead in executing those improvements.

Yes, Content Audit + is designed to benefit businesses of various sizes, provided they have a team ready to implement changes and a desire to refine their knowledge base effectively.

Unlike many other consultancies, our service offers a unique blend of expert guidance without the need for a long-term commitment. We empower you to make informed decisions, ensuring you’re not dependent on our services but equipped to manage your knowledge base independently.

Content Audit + enhances your knowledge base by providing a comprehensive analysis and actionable recommendations. We identify areas for improvement and provide guidance to enhance the clarity, effectiveness, and engagement of your technical documentation.
Furthermore, our regular bi-weekly feedback sessions and continuous email support ensure ongoing assistance as you implement these improvements, resulting in a knowledge base that is more user-friendly and aligned with best practices in technical writing.

Bi-weekly feedback via email refers to our scheduled sessions held every two weeks. In these sessions, we specifically address your most recent work and the changes you’ve made, providing structured feedback and guidance. Additionally, depending on the case, we may also incorporate video clips to enhance the clarity and effectiveness of the feedback.

Continuous, asynchronous email support is provided for any ad-hoc questions or assistance needed outside scheduled sessions, with guaranteed responses within 48 hours. This support is available at any time to promptly address any questions that may arise between the bi-weekly feedback sessions, ensuring you don’t encounter any issues that could slow you down.

As soon as the contract is signed, we will provide you with a detailed checklist and instructions to facilitate the Content Audit + process.

In every case, we will need access to your current knowledge base and your brand style guide in order to carry out the content audit effectively.

We will use tools such as email and Google Drive to deliver the work and provide feedback.

If you prefer more frequent feedback, such as on a weekly basis, we can customize the offer to accommodate your preferences.

However, if you require more assistance, additional training, or prefer us to handle some of the heavy lifting for you, we offer alternative options like our Deep Dive and VIP Day packages, each tailored to cater to those specific needs.

The minimum commitment for Content Audit + is three months, providing you with consistent support and guidance during that period.

Additionally, please note that the audit itself typically takes approximately two weeks at the beginning of the project.

After the initial 3-month period, you can choose to either discontinue the package or opt to continue enjoying our services. If you decide to continue, the package will transition to a monthly-based fee, offering you the flexibility to maintain the benefits of the service with the convenience of monthly payments.

The cost for our Content Audit + service is €2900 per month with a minimum commitment of 3 months. After the initial 3-month period, it transitions to a monthly retainer (€2900 per month). This pricing structure allows us to provide ongoing support and guidance to ensure the success of your project.

No, we do not offer payment plans for Content Audit + or any of our services. Our pricing is structured to provide the best value for our clients while maintaining the quality of our expertise and deliverables. If you have any questions about our pricing or payment policies, please feel free to reach out to us, and we’ll be happy to assist you.

We stand behind our services with a 30-day full money-back guarantee. If for any reason you find our services don’t meet your expectations within the first 30 days, you are entitled to a complete refund. Your satisfaction is our top priority.

Content Audit + must be booked at least two weeks in advance. This will give you enough time to share the necessary details and enable us to properly prepare for the project.

To get started, simply book your Content Audit + service, and our team will reach out to initiate the process and schedule the necessary meetings and consultations.

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Still have questions about Content Audit +?

Not sure if your needs align with our expertise or if this service is the right fit for your business? Book a 15-minute discovery call to discuss your requirements with our team!