back on track
Whether it’s a project you’ve been postponing, or a strategy you want to implement, this is your chance to focus intensely and get things done. Our VIP Day is designed to adapt to your agenda, ensuring that each hour is spent efficiently on what matters most to you.
What can be done in a day?
Here are some examples of what can be accomplished
during a VIP Day:
In just one day, we review your knowledge base, identifying critical gaps and areas for immediate improvement. At the end of the day, we’ll provide you with a report that outlines the necessary changes, their justifications, along with helpful hints and tips.
Ready to go global? This option helps you make your knowledge base translation-ready. We will identify potential localization obstacles and show you how to make your content more user-friendly for international readers.
Give us a punch list of urgent documentation tasks that require immediate attention. This could include anything from editing and proofreading to complete rewriting or restructuring. Today is your opportunity to address all those changes you’ve been wanting to make but haven’t had the chance to.
in a VIP Day?
- A kickoff call a few days before the intensive
- 7 hours of dedicated work on your chosen tasks
- Delivery of completed work within 24 hours
- Overview video of completed work
- Action plan detailing your next steps
- 14 days of post-intensive support for any follow-up questions you may have
How does a VIP Day work?
1. Book your spot
Pick a suitable date, make your booking, and complete your payment to secure your spot.
2. Prioritize your tasks
Decide what you want us to work on and list the tasks by priority. We will work through them in order and complete as many as we can within the allocated 7-hour timeframe.
Complete some pre-work, such as a pre-VIP Day questionnaire, to ensure a seamless intensive day experience.
4. Kickoff call
A few days prior to the VIP Day, we will have a kickoff call to discuss the goals for the day, establish clear communication guidelines during the VIP Day, and more. You should have also submitted your pre-work by this time.
5. Your VIP Day is here!
Sit back and relax while we focus on your project for the entire day. We kindly request that you actively monitor your messages and provide timely feedback when needed throughout the day.
6. After your VIP Day
All deliverables will be completed within 24 hours from the end of the VIP day and promptly delivered to you via email. Enjoy 14 days of post-intensive support for any follow-up questions you may have about the work.
Why should you work with us?
We are seasoned technical writers. With years of experience under our belts, we have honed our skills and mastered the craft so that you don’t have to.
Thanks to the efficiency of the VIP Day framework, we can accomplish an incredible amount in just one day. Moreover, you get to see the results within a single day instead of waiting for weeks.
A VIP Day is suitable for any type of work that does not require prior knowledge of the product or project and can be accomplished within a span of 7 hours.
Here are a few examples of what can be accomplished during one VIP Day:
- a mini-audit of your knowledge base, to identify critical gaps and areas for immediate improvement
- a translation & localization audit of your current knowledge base, to identify potential obstacles and suggest ways to fix them
- an outline for a new product guide, including chapter headings, subheadings, and key points for each section
- light retouching and proofreading of 5-10 support articles
- completely rewrite and restructure 3-4 existing articles
- a punch list of any urgent documentation tasks that require immediate attention
VIP Days must be booked at least 10 days in advance. This will give you enough time to share the necessary details and enable us to properly prepare for your special day!
As soon as we have scheduled a date and received payment, we will share a detailed checklist and instructions to guide you through the process.
Depending on the project, we may need access to your content, images, and if applicable, your brand style guide.
No, you can continue with your regular tasks during the day. However, in order to achieve optimal results, it is crucial that you are able to actively monitor your messages and provide timely feedback when needed throughout the day.
Since you are booking us for the entire day, there won’t be a predefined set of deliverables. What we can guarantee is our undivided attention and concentrated effort towards your project throughout the day. The extent of our accomplishments will rely on factors such as your completion of preparatory work and your prompt responsiveness during the day. Thus, it is essential to keep this in mind when selecting the date for your VIP Day.
We will utilize tools such as Google Drive or Notion to deliver the work. Alternatively, if you grant us access to your tools, we can also use them directly.
Certainly not! Our only request is for you to be accessible for any queries that may come up during the day, either through chat or email.
No worries! We can go over the project timeline together, and you can schedule multiple VIP Days as needed.
Currently our VIP Days are available for €1,250 per day.
No, we do not offer payment plans for this service because we’ll get it all done in just one day!
No, refunds are not available for this custom service. However, if you have an emergency, we are happy to reschedule your day.
Absolutely! Your confirmation email will contain a handy reschedule link. Please keep in mind that we ask for a minimum of 72 hours’ notice for rescheduling, but if it’s an emergency, reach out to us directly.