VIP DAY
Your agenda,
our expertise
Ever wondered what it’s like to have an expert entirely at your service, tackling your most pressing documentation tasks with precision and speed?
Your agenda,
Get your
knowledge base
back on track
Whether it’s a project you’ve been postponing, or a strategy you want to implement, this is your chance to focus intensely and get things done. Our VIP Day is designed to adapt to your agenda, ensuring that each hour is spent efficiently on what matters most to you.
What is a VIP Day?
A VIP Day is a unique offering where our focus is 100% dedicated to you and your project. It’s a day-long commitment to accelerate your technical writing needs.
We understand that sometimes deadlines are tight, and timelines can be challenging to meet. With our VIP Days, we ensure that your project is given top priority and receives the attention it deserves.
During a VIP Day, you will have access to an experienced technical writer who will work alongside you to complete your project within the set timeline.
Not only will you have our undivided attention, but you will also have the opportunity to learn from us. Our VIP Days are an excellent opportunity for knowledge sharing and skill development. You can ask questions, get feedback on your work, and be guided on the essential techniques and best practices in technical writing.
Ready to book your exclusive VIP Day?
What can be done in a day?
Here are some examples of what can be accomplished
during a VIP Day:
Mini-Audit
In just one day, we review your knowledge base, identifying critical gaps and areas for immediate improvement. At the end of the day, we’ll provide you with a report that outlines the necessary changes, their justifications, along with helpful hints and tips.
Localization Audit
Ready to go global? This option helps you make your knowledge base translation-ready. We will identify potential localization obstacles and show you how to make your content more user-friendly for international readers.
Punch List
Give us a punch list of urgent documentation tasks that require immediate attention. This could include anything from editing and proofreading to complete rewriting or restructuring. Today is your opportunity to address all those changes you’ve been wanting to make but haven’t had the chance to.
What’s included
in a VIP Day?
Investment: €1,250
- A kickoff call a few days before the intensive
- 7 hours of dedicated work on your chosen tasks
- Delivery of completed work within 24 hours
- Overview video of completed work
- Action plan detailing your next steps
- 14 days of post-intensive support for any follow-up questions you may have
How does a VIP Day work?
1. Book your spot
Pick a suitable date, make your booking, and complete your payment to secure your spot.
2. Prioritize your tasks
Decide what you want us to work on and list the tasks by priority. We will work through them in order and complete as many as we can within the allocated 7-hour timeframe.
3. Pre-work
Complete some pre-work, such as a pre-VIP Day questionnaire, to ensure a seamless intensive day experience.
4. Kickoff call
A few days prior to the VIP Day, we will have a kickoff call to discuss the goals for the day, establish clear communication guidelines during the VIP Day, and more. You should have also submitted your pre-work by this time.
5. Your VIP Day is here!
Sit back and relax while we focus on your project for the entire day. We kindly request that you actively monitor your messages and provide timely feedback when needed throughout the day.
6. After your VIP Day
All deliverables will be completed within 24 hours from the end of the VIP day and promptly delivered to you via email. Enjoy 14 days of post-intensive support for any follow-up questions you may have about the work.
Why should you work with us?
We are seasoned technical writers. With years of experience under our belts, we have honed our skills and mastered the craft so that you don’t have to.
Thanks to the efficiency of the VIP Day framework, we can accomplish an incredible amount in just one day. Moreover, you get to see the results within a single day instead of waiting for weeks.
But here’s the best part – our services offer incredible flexibility without any burdensome long-term commitments on your end. Say goodbye to rigid contracts and hello to a collaboration that puts you in the driver’s seat.
FAQs
What can be achieved in a day?
A VIP Day is suitable for any type of work that does not require prior knowledge of the product or project and can be accomplished within a span of 7 hours.
Here are a few examples of what can be accomplished during one VIP Day:
- a mini-audit of your knowledge base, to identify critical gaps and areas for immediate improvement
- a translation & localization audit of your current knowledge base, to identify potential obstacles and suggest ways to fix them
- an outline for a new product guide, including chapter headings, subheadings, and key points for each section
- light retouching and proofreading of 5-10 support articles
- completely rewrite and restructure 3-4 existing articles
- a punch list of any urgent documentation tasks that require immediate attention
How quickly can we get started?
VIP Days must be booked at least 10 days in advance. This will give you enough time to share the necessary details and enable us to properly prepare for your special day!
What do you need from me?
As soon as we have scheduled a date and received payment, we will share a detailed checklist and instructions to guide you through the process.
Depending on the project, we may need access to your content, images, and if applicable, your brand style guide.
Is it necessary for the me to be available throughout the entire day?
No, you can continue with your regular tasks during the day. However, in order to achieve optimal results, it is crucial that you are able to actively monitor your messages and provide timely feedback when needed throughout the day.
Are there guaranteed outcomes for a VIP Day?
Since you are booking us for the entire day, there won’t be a predefined set of deliverables. What we can guarantee is our undivided attention and concentrated effort towards your project throughout the day. The extent of our accomplishments will rely on factors such as your completion of preparatory work and your prompt responsiveness during the day. Thus, it is essential to keep this in mind when selecting the date for your VIP Day.
Are there any specific tools or software I should be familiar with?
We will utilize tools such as Google Drive or Notion to deliver the work. Alternatively, if you grant us access to your tools, we can also use them directly.
Will we be on video call the entire day?
Certainly not! Our only request is for you to be accessible for any queries that may come up during the day, either through chat or email.
What if the project is too big to be finished in one day?
No worries! We can go over the project timeline together, and you can schedule multiple VIP Days as needed.
How much does it cost?
Currently our VIP Days are available for €1,250 per day.
Do you offer payment plans?
No, we do not offer payment plans for this service because we’ll get it all done in just one day!
Can I get a refund?
No, refunds are not available for this custom service. However, if you have an emergency, we are happy to reschedule your day.
Can I reschedule my day?
Absolutely! Your confirmation email will contain a handy reschedule link. Please keep in mind that we ask for a minimum of 72 hours’ notice for rescheduling, but if it’s an emergency, reach out to us directly.
