VIP DAY

Your agenda,
our expertise

Ever wondered what it’s like to have an expert entirely at your service, tackling your most pressing documentation tasks with precision and speed?

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Get your
knowledge base
back on track

Whether it’s a project you’ve been postponing, or a strategy you want to implement, this is your chance to focus intensely and get things done. Our VIP Day is designed to adapt to your agenda, ensuring that each hour is spent efficiently on what matters most to you.

Let's do this!

What is a VIP Day?

A VIP Day is a unique offering where our focus is 100% dedicated to you and your project. It’s a day-long commitment to accelerate your technical writing needs.

 

We understand that sometimes deadlines are tight, and timelines can be challenging to meet. With our VIP Days, we ensure that your project is given top priority and receives the attention it deserves.

 

During a VIP Day, you will have access to an experienced technical writer who will work alongside you to complete your project within the set timeline.

 

Not only will you have our undivided attention, but you will also have the opportunity to learn from us. Our VIP Days are an excellent opportunity for knowledge sharing and skill development. You can ask questions, get feedback on your work, and be guided on the essential techniques and best practices in technical writing.

 

Ready to book your exclusive VIP Day?

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What can be done in a day?

Here are some examples of what can be accomplished
during a VIP Day:

What’s included
in a VIP Day?

Investment: €1,250

  • A kickoff call a few days before the intensive
  • 7 hours of dedicated work on your chosen tasks
  • Delivery of completed work within 24 hours
  • Overview video of completed work
  • Action plan detailing your next steps
  • 14 days of post-intensive support for any follow-up questions you may have

How does a VIP Day work?

Are you ready for your VIP Day?

Why should you work with us?

We are seasoned technical writers. With years of experience under our belts, we have honed our skills and mastered the craft so that you don’t have to.

Thanks to the efficiency of the VIP Day framework, we can accomplish an incredible amount in just one day. Moreover, you get to see the results within a single day instead of waiting for weeks.

But here’s the best part – our services offer incredible flexibility without any burdensome long-term commitments on your end. Say goodbye to rigid contracts and hello to a collaboration that puts you in the driver’s seat.

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FAQs

A VIP Day is suitable for any type of work that does not require prior knowledge of the product or project and can be accomplished within a span of 7 hours.

Here are a few examples of what can be accomplished during one VIP Day:

  • a mini-audit of your knowledge base, to identify critical gaps and areas for immediate improvement
  • a translation & localization audit of your current knowledge base, to identify potential obstacles and suggest ways to fix them
  • an outline for a new product guide, including chapter headings, subheadings, and key points for each section
  • light retouching and proofreading of 5-10 support articles 
  • completely rewrite and restructure 3-4 existing articles
  • a punch list of any urgent documentation tasks that require immediate attention

VIP Days must be booked at least 10 days in advance. This will give you enough time to share the necessary details and enable us to properly prepare for your special day!

As soon as we have scheduled a date and received payment, we will share a detailed checklist and instructions to guide you through the process.

Depending on the project, we may need access to your content, images, and if applicable, your brand style guide.

No, you can continue with your regular tasks during the day. However, in order to achieve optimal results, it is crucial that you are able to actively monitor your messages and provide timely feedback when needed throughout the day.

Since you are booking us for the entire day, there won’t be a predefined set of deliverables. What we can guarantee is our undivided attention and concentrated effort towards your project throughout the day. The extent of our accomplishments will rely on factors such as your completion of preparatory work and your prompt responsiveness during the day. Thus, it is essential to keep this in mind when selecting the date for your VIP Day.

We will utilize tools such as Google Drive or Notion to deliver the work. Alternatively, if you grant us access to your tools, we can also use them directly.

Certainly not! Our only request is for you to be accessible for any queries that may come up during the day, either through chat or email.

No worries! We can go over the project timeline together, and you can schedule multiple VIP Days as needed.

Currently our VIP Days are available for €1,250 per day.

No, we do not offer payment plans for this service because we’ll get it all done in just one day!

No, refunds are not available for this custom service. However, if you have an emergency, we are happy to reschedule your day.

Absolutely! Your confirmation email will contain a handy reschedule link. Please keep in mind that we ask for a minimum of 72 hours’ notice for rescheduling, but if it’s an emergency, reach out to us directly.

Book your VIP Day

Still have questions about VIP Days?

Unsure if your needs are within our expertise or can be accomplished in a single day? Book a 15-minute discovery call to discuss your requirements!